On this page
- NextPhone: best for unlimited calls at a flat price
- NextPhone plans: what each includes and what it lacks
- What NextPhone costs at 25 to 1,000 calls a month
- Which NextPhone plan to choose
- How NextPhone counts usage
- Contract, trial and setup terms
- Add-ons and other details
- Who NextPhone suits
- Alternatives to NextPhone
- What NextPhone's pages do not say
- Sources we read
- Frequently asked questions
NextPhone: best for unlimited calls at a flat price
Starting price: $199/mo (unlimited calls)Free trial: 7 days (Pro)Languages: 14 languagesHIPAA: No HIPAA or BAA claim found
Pricing
| Plan | Price / month | Included | Overage |
|---|---|---|---|
| Pro | $199 ($166/mo annual) | Unlimited calls | None |
| Growth | $299 ($249/mo annual) | Unlimited calls | None |
| Scale | $599 ($499/mo annual) | Unlimited calls | None |
What you get
- No per-minute charges, no setup fee, month-to-month.
- 60 named integrations, including Clio, MyCase, ServiceTitan, Housecall Pro and Jobber.
- Calendars: Google Calendar, Calendly, Acuity, Cal.com and Outlook.
- Forward your existing business, cell or landline number.
- Warm transfer, or takes a message when nobody is available.
Watch out for
- Only the Pro card shows the 7-day free trial; Growth and Scale show "Book a demo".
- Two-way SMS is on the Scale plan.
Visit NextPhone Source: official pricing page, checked October 22, 2026.
NextPhone charges a flat monthly price for unlimited calls and users. Its three plans differ by who builds the agent, which integrations you get and whether you can text back and forth, not by volume.
NextPhone plans: what each includes and what it lacks
| Plan | Price / month | Included | What it adds | What it lacks |
|---|---|---|---|---|
| Pro | $199 ($1,990 a year) | Unlimited calls and users | Self-setup in about 5 minutes, 30 voices and 14 languages, keep your number, books into Google or Outlook, custom intake questions, transfers to your team, texts links and confirmations, recordings and transcripts, alerts to 1 recipient, email and chat support | Done-for-you build, CRM updates, Zapier, Make, webhooks and API, multiple transfer destinations, two-way SMS |
| Growth | $299 ($2,990 a year) | Unlimited | Everything in Pro, plus NextPhone builds and tunes your agent, CRM updates (including HubSpot and Clio), Zapier, Make, webhooks and API, up to 10 transfer destinations, alerts to 3 SMS and 4 email recipients, priority support | Custom call flows, two-way SMS, outbound calls and texts, custom integrations, extra numbers |
| Scale | $599 ($5,990 a year) | Unlimited | Everything in Growth, plus custom call flows and routing, 10+ transfer destinations, two-way SMS and outbound calls and texts from your number, custom integrations, extra numbers for offices or locations, fastest support | Nothing listed above it |
What NextPhone costs at 25 to 1,000 calls a month
The cheapest published NextPhone plan at each volume, at monthly list prices. Calls are unlimited, so the price does not move with volume.
| Volume | Monthly cost | Plan and math | Per call |
|---|---|---|---|
| 25 calls (75 min) | $199 | Pro: $199 flat, unlimited calls. | $7.96 a call |
| 50 calls (150 min) | $199 | Pro: $199 flat, unlimited calls. | $3.98 a call |
| 100 calls (300 min) | $199 | Pro: $199 flat, unlimited calls. | $1.99 a call |
| 150 calls (450 min) | $199 | Pro: $199 flat, unlimited calls. | $1.33 a call |
| 300 calls (900 min) | $199 | Pro: $199 flat, unlimited calls. | $0.66 a call |
| 500 calls (1,500 min) | $199 | Pro: $199 flat, unlimited calls. | $0.40 a call |
| 1,000 calls (3,000 min) | $199 | Pro: $199 flat, unlimited calls. | $0.20 a call |
Excludes taxes, add-ons and annual-billing discounts. Try your own numbers in the cost calculator.
Three worked examples
How NextPhone compares with the cheapest product we found for three common call patterns (Goodcall counted as every call from a different person):
| Scenario | NextPhone | Cheapest of all ten |
|---|---|---|
| A solo operator: 40 calls at 2 min | $199 (Pro) | $38.60 (Dialzara) |
| A busy office: 250 calls at 4 min | $199 (Pro) | $129 (Goodcall) |
| A multi-location business: 800 calls at 3 min | $199 (Pro) | $199 (NextPhone) |
Which NextPhone plan to choose
Every NextPhone plan includes unlimited calls, so volume does not decide the plan. Choose by setup and features: Pro if you will set it up yourself, Growth if you want NextPhone to build it or need CRM updates and Zapier, and Scale for custom call flows, two-way texting and extra numbers.
Annual billing
NextPhone publishes annual prices. What paying yearly saves on each plan:
| Plan | Monthly billing | Annual billing, per month | Saved per year |
|---|---|---|---|
| Pro | $199 | $165.83 | $398 |
| Growth | $299 | $249.17 | $598 |
| Scale | $599 | $499.17 | $1,198 |
How NextPhone counts usage
- "Truly unlimited calls at one flat rate: no per-minute charges, no overage, no surprise bills."
- Unlimited users on every plan.
- No fair-use limit is stated on the pricing page.
- Spam labeling and blocking appears in the plan comparison.
Contract, trial and setup terms
| Term | NextPhone |
|---|---|
| Contract | Month-to-month, "no contracts, no cancellation fees" |
| Free trial | 7 days; shown on the Pro card (Growth and Scale show "Book a demo") |
| Setup fee | None on any plan |
| Annual billing | Saves about 17% |
| Keeping your number | Forward a business, cell or landline number, or get a new number |
| Growth build time | First version within 48 hours, live within a few days |
Add-ons and other details
- Its integrations page names 60 tools: 12 legal (Clio, MyCase, PracticePanther, Lawmatics, Filevine, Smokeball and others), 9 field service (ServiceTitan, Housecall Pro, Jobber, Workiz and others), 8 CRMs and 21 booking platforms.
- The pricing FAQ says law firms usually pick Growth.
- An iOS app is included on every plan; outbound calls from your business number are on Scale.
Who NextPhone suits
A good fit for
- High volume: from about 353 calls a month, $199 flat beats every per-call and per-minute plan we compared
- Law firms and field service businesses that want CRM updates (Growth)
- Callers in 14 languages
Look elsewhere if you need
- Low volume: at 50 calls a month, Rosie ($49) or Upfirst ($54.95) cost far less
- Medical practices: no HIPAA or BAA claim found
- Anyone who needs CRM sync on the $199 plan
Alternatives to NextPhone
Per-caller billing that is cheaper than $199 until about 770 different callers a month. At 150 calls: $118.50.
Details2,000 minutes for $299 with home-service CRM integrations. At 150 calls: $149.
DetailsPer-call billing with optional human escalation and a free plan. At 150 calls: $270.
DetailsNextPhone vs Goodcall, Rosie and Smith.ai, side by side
| NextPhone | Goodcall | Rosie | Smith.ai | |
|---|---|---|---|---|
| Billed by | Flat monthly | Per unique customer | Per minute | Per call |
| Starting price | $199/mo (unlimited calls) | $79/mo (100 unique customers) | $49/mo (250 minutes) | $0 (Free plan, 25 calls/mo) |
| 50 calls | $199 | $79 | $49 | $75 |
| 150 calls | $199 | $118.50 | $149 | $270 |
| 500 calls | $199 | $129 | $299 | $800 |
| Free trial | 7 days (Pro) | Free demo agent, pay when you connect a number | 7 days, all features | Free plan, not a trial |
| Languages | 14 languages | English | English, Spanish | English, Spanish |
| HIPAA / BAA | No HIPAA or BAA claim found | BAA on Scale plan or Enterprise | No HIPAA or BAA claim found | No HIPAA or BAA claim found |
| Calendars | Google, Outlook, Calendly, Acuity, Cal.com | Google Calendar | Calendly, Google, Appointlet, Acuity (booking from Scale) | Calendly and others |
| Transfers | Warm; 10 destinations on Growth | Up to three escalation contacts | Warm and live from Scale | To your team or Smith.ai human agents |
| Texting | Confirmations; two-way on Scale | Sends texts, cannot receive replies | Mid-call texts from Scale | Custom SMS branding on Pro |
| Your number | Forward any number | Forwarding only; no porting yet | Call forwarding | Not stated; dedicated number on every plan |
| Setup | 5 minutes (Pro); built for you (Growth) | Free demo agent first | Trained from your Google profile and website | About 15 minutes |
Every other AI receptionist, by cost at 150 calls
| Software | Billed by | 50 calls | 150 calls | 500 calls | HIPAA / BAA |
|---|---|---|---|---|---|
| Bland | Per minute + platform fee | $21 + telephony | $63 + telephony | $210 + telephony | HIPAA with BAA, not on Start or Build |
| Goodcall | Per unique customer | $79 | $118.50 | $129 | BAA on Scale plan or Enterprise |
| Upfirst | Per call | $54.95 | $119.95 | $299 | BAA on Custom plan only |
| Rosie | Per minute | $49 | $149 | $299 | No HIPAA or BAA claim found |
| My AI Front Desk | Per minute + credits | $99 | $161.50 | $424 | Claims HIPAA compliance with signed BAAs |
| Dialzara | Per minute | $72.20 | $199 | $524 | No HIPAA or BAA claim found |
| RingCentral AI Receptionist (AIR) | Per minute | from $74 | from $224 | from $749 | "Designed to support HIPAA compliance"; no BAA stated |
| Smith.ai | Per call | $75 | $270 | $800 | No HIPAA or BAA claim found |
| Synthflow | Annual contract | Annual contract from $30,000 | Annual contract from $30,000 | Annual contract from $30,000 | Claims HIPAA certification; BAA not confirmed |
Compare all AI receptionists or see every plan side by side.
What NextPhone's pages do not say
Ask NextPhone about these in writing before you sign up; we could not find them on its site.
- Any fair-use limit on unlimited calls
- Whether the 7-day trial covers Growth and Scale
- Number porting
Sources we read
All checked October 22, 2026. We read published information and did not run test calls.
Frequently asked questions
How much does NextPhone cost?
Starting price: $199/mo (unlimited calls). Billing: flat monthly. At about 150 calls a month, the cheapest published plan comes to $199.
Does NextPhone have a free trial?
7 days (Pro).
Is NextPhone HIPAA compliant?
No HIPAA or BAA claim found. A vendor must sign a Business Associate Agreement (BAA) before you use it with patient information.
What languages does NextPhone support?
14 languages.
Does NextPhone require a contract?
Month-to-month, "no contracts, no cancellation fees".
What counts toward my NextPhone bill?
"Truly unlimited calls at one flat rate: no per-minute charges, no overage, no surprise bills." Unlimited users on every plan.
Does NextPhone charge for spam calls?
NextPhone lists spam labeling and blocking in its plan comparison, and calls are unlimited, so spam does not add to the bill.
What happens if I go over my NextPhone plan?
You cannot go over: calls are unlimited on every plan, with no per-minute charges or overage.
Is NextPhone worth it?
From about 353 calls a month it costs less than every per-call and per-minute plan we compared; only Goodcall, billed per unique caller, stays cheaper, up to about 770 different callers. Below about 150 calls, per-call and minute plans cost much less.
What does NextPhone not publish?
Its pages do not state: any fair-use limit on unlimited calls; whether the 7-day trial covers Growth and Scale; number porting.
Can I keep my phone number with NextPhone?
Forward a business, cell or landline number, or get a new number.
Is there a cheaper alternative to NextPhone?
At 150 calls a month, 4 of the products we compared cost less: Goodcall ($118.50), Upfirst ($119.95), Rosie ($149), My AI Front Desk ($161.50). Cheaper is not always better: check transfers, booking and BAA availability on the plan you would buy.