On this page
- My AI Front Desk: best for lowest per-minute overage on a no-code plan
- My AI Front Desk plans: what each includes and what it lacks
- What My AI Front Desk costs at 25 to 1,000 calls a month
- Which My AI Front Desk plan to choose
- How My AI Front Desk counts usage
- Contract, trial and setup terms
- Add-ons and other details
- Who My AI Front Desk suits
- Alternatives to My AI Front Desk
- What My AI Front Desk's pages do not say
- Sources we read
- Frequently asked questions
My AI Front Desk: best for lowest per-minute overage on a no-code plan
Starting price: $99/mo ($79/mo billed annually), 200 minutesFree trial: 7 daysLanguages: 20+HIPAA: Claims HIPAA compliance with signed BAAs
Pricing
| Plan | Price / month | Included | Overage |
|---|---|---|---|
| Business-in-a-Box | $99 ($79 annual) | 200 min | $0.25 per extra min |
| Partner / Enterprise | Custom | Custom | Custom |
What you get
- The plan also includes 100 chatbot conversations, 400 SMS, 300 form submissions and 500 email drafts a month.
- Overage draws on a credit pool: voice is 25 credits ($0.25) a minute; 1,000 credits reload for $10.
- Books into Google Calendar, Outlook and Calendly; integration pages for Yardi, AppFolio, Buildium, SimplePractice and others.
- Keep your number by forwarding (*72) or full port-in.
- Says you can go live in under 5 minutes.
Watch out for
- Its homepage FAQ mentions a free plan, but the pricing page lists none. We go by the pricing page.
Visit My AI Front Desk Source: official pricing page, checked October 22, 2026.
My AI Front Desk sells one self-serve plan that bundles phone, chat, text, web forms and email drafts, with overage drawn from prepaid credits. It is also one of the few products that claims signed BAAs.
My AI Front Desk plans: what each includes and what it lacks
| Plan | Price / month | Included | What it adds | What it lacks |
|---|---|---|---|---|
| Business-in-a-Box | $99 ($79 billed annually) | 200 voice minutes; 100 chatbot conversations; 400 SMS; 300 form submissions; 500 email drafts; 20 outbound calls a day | Unlimited sequence automations, 1,000-credit overage pool with auto-reload, 20-page knowledge base, 3 notification recipients, verified outbound number, Zapier, unlimited view seats and 2 editor seats | API access and custom integrations, dedicated account manager, white-glove onboarding, custom data retention (Business keeps the last 200 logs) |
| Partner / Enterprise | Custom, by volume | Custom; voice from 7 credits a minute | API access, custom integrations, dedicated account manager and Slack channel, white-glove onboarding, custom retention and caller ID | No published price |
What My AI Front Desk costs at 25 to 1,000 calls a month
The cheapest published My AI Front Desk plan at each volume, at monthly list prices. Minutes assume a 3-minute average call; longer calls cost more.
| Volume | Monthly cost | Plan and math | Per call |
|---|---|---|---|
| 25 calls (75 min) | $99 | Business-in-a-Box: $99, which includes 200 minutes (you use 75). | $3.96 a call |
| 50 calls (150 min) | $99 | Business-in-a-Box: $99, which includes 200 minutes (you use 150). | $1.98 a call |
| 100 calls (300 min) | $124 | Business-in-a-Box: $99 + 100 extra minutes x $0.25. | $1.24 a call |
| 150 calls (450 min) | $161.50 | Business-in-a-Box: $99 + 250 extra minutes x $0.25. | $1.08 a call |
| 300 calls (900 min) | $274 | Business-in-a-Box: $99 + 700 extra minutes x $0.25. | $0.91 a call |
| 500 calls (1,500 min) | $424 | Business-in-a-Box: $99 + 1,300 extra minutes x $0.25. | $0.85 a call |
| 1,000 calls (3,000 min) | $799 | Business-in-a-Box: $99 + 2,800 extra minutes x $0.25. | $0.80 a call |
Excludes taxes, add-ons and annual-billing discounts. Try your own numbers in the cost calculator.
Three worked examples
How My AI Front Desk compares with the cheapest product we found for three common call patterns (Goodcall counted as every call from a different person):
| Scenario | My AI Front Desk | Cheapest of all ten |
|---|---|---|
| A solo operator: 40 calls at 2 min | $99 (Business-in-a-Box) | $38.60 (Dialzara) |
| A busy office: 250 calls at 4 min | $299 (Business-in-a-Box) | $129 (Goodcall) |
| A multi-location business: 800 calls at 3 min | $649 (Business-in-a-Box) | $199 (NextPhone) |
Which My AI Front Desk plan to choose
The cheapest My AI Front Desk plan at each monthly volume, up to 2,000 calls, at list prices. Based on 3-minute calls; with longer calls each band starts sooner. Upgrading earlier can still make sense for features on the higher plan.
| Plan | Cheapest for | Monthly cost in that range |
|---|---|---|
| Business-in-a-Box | 1 calls and up | $99 to $1,549 |
Annual billing
My AI Front Desk publishes annual prices. What paying yearly saves on each plan:
| Plan | Monthly billing | Annual billing, per month | Saved per year |
|---|---|---|---|
| Business-in-a-Box | $99 | $79 | $240 |
How My AI Front Desk counts usage
- One credit is $0.01. Voice overage is 25 credits ($0.25) a minute; SMS 4 credits a message; chatbot 5 credits a conversation; form submissions 4 credits each.
- Auto-reload adds 1,000 credits for $10, and credits never expire.
- Our cost examples charge every minute over 200 at $0.25 and do not subtract the plan's 1,000-credit pool, because the page does not say whether those credits are included free each month.
Contract, trial and setup terms
| Term | My AI Front Desk |
|---|---|
| Contract | "No contracts, no hidden fees"; cancel any time |
| Free trial | 7 days, no credit card; trial usage depends on your plan or written offer |
| Setup fee | None listed |
| Keeping your number | Forward with *72 or do a full port-in, which My AI Front Desk coordinates |
| HIPAA | Homepage: "Handle sensitive conversations with signed BAAs, encryption in transit and at rest"; no plan restriction stated |
| Setup time | "Go live in under 5 minutes" |
Add-ons and other details
- Its homepage FAQ mentions a free plan, but the pricing page lists none. We go by the pricing page.
- Integration pages cover property management (Yardi, RealPage, AppFolio, Entrata, Buildium) and therapy practices (SimplePractice, TherapyNotes, Jane App, CentralReach).
- Urgent calls can be live-transferred with a spoken context summary; 20+ languages.
Who My AI Front Desk suits
A good fit for
- Therapy and other practices that need a BAA on a $99 plan
- Property managers on Yardi, AppFolio, Buildium, RealPage or Entrata
- Businesses that want phone, chat, text and forms in one tool
Look elsewhere if you need
- High volume of long calls: 500 calls a month at 3 minutes is about $424
- Anyone who needs long log retention on the Business plan (last 200 logs)
Alternatives to My AI Front Desk
BAA on its $299 Scale plan, with minutes never metered. At 150 calls: $118.50.
Details1,000 minutes for $149 if you need more included minutes. At 150 calls: $149.
DetailsPer-minute plans from $29 with a separate SMS agent and chatbot. At 150 calls: $199.
DetailsMy AI Front Desk vs Goodcall, Rosie and Dialzara, side by side
| My AI Front Desk | Goodcall | Rosie | Dialzara | |
|---|---|---|---|---|
| Billed by | Per minute + credits | Per unique customer | Per minute | Per minute |
| Starting price | $99/mo ($79/mo billed annually), 200 minutes | $79/mo (100 unique customers) | $49/mo (250 minutes) | $29/mo (60 minutes) |
| 50 calls | $99 | $79 | $49 | $72.20 |
| 150 calls | $161.50 | $118.50 | $149 | $199 |
| 500 calls | $424 | $129 | $299 | $524 |
| Free trial | 7 days | Free demo agent, pay when you connect a number | 7 days, all features | 7 days |
| Languages | 20+ | English | English, Spanish | English and Spanish listed on Business Lite; 10+ per its features page |
| HIPAA / BAA | Claims HIPAA compliance with signed BAAs | BAA on Scale plan or Enterprise | No HIPAA or BAA claim found | No HIPAA or BAA claim found |
| Calendars | Google, Outlook, Calendly | Google Calendar | Calendly, Google, Appointlet, Acuity (booking from Scale) | Google, Outlook (Outlook and Apple from Plus) |
| Transfers | Live transfer with spoken summary | Up to three escalation contacts | Warm and live from Scale | Blind and warm on Business Elite |
| Texting | 400 SMS a month included | Sends texts, cannot receive replies | Mid-call texts from Scale | Separate AI SMS Agent |
| Your number | Forward (*72) or port-in | Forwarding only; no porting yet | Call forwarding | Free US/Canada porting; forward meanwhile |
| Setup | Under 5 minutes | Free demo agent first | Trained from your Google profile and website | 15 minutes to 3 days (pages differ) |
Every other AI receptionist, by cost at 150 calls
| Software | Billed by | 50 calls | 150 calls | 500 calls | HIPAA / BAA |
|---|---|---|---|---|---|
| Bland | Per minute + platform fee | $21 + telephony | $63 + telephony | $210 + telephony | HIPAA with BAA, not on Start or Build |
| Goodcall | Per unique customer | $79 | $118.50 | $129 | BAA on Scale plan or Enterprise |
| Upfirst | Per call | $54.95 | $119.95 | $299 | BAA on Custom plan only |
| Rosie | Per minute | $49 | $149 | $299 | No HIPAA or BAA claim found |
| Dialzara | Per minute | $72.20 | $199 | $524 | No HIPAA or BAA claim found |
| NextPhone | Flat monthly | $199 | $199 | $199 | No HIPAA or BAA claim found |
| RingCentral AI Receptionist (AIR) | Per minute | from $74 | from $224 | from $749 | "Designed to support HIPAA compliance"; no BAA stated |
| Smith.ai | Per call | $75 | $270 | $800 | No HIPAA or BAA claim found |
| Synthflow | Annual contract | Annual contract from $30,000 | Annual contract from $30,000 | Annual contract from $30,000 | Claims HIPAA certification; BAA not confirmed |
Compare all AI receptionists or see every plan side by side.
What My AI Front Desk's pages do not say
Ask My AI Front Desk about these in writing before you sign up; we could not find them on its site.
- Whether the 1,000-credit overage pool is free each month
- Why the homepage mentions a free plan the pricing page does not list
- Partner and Enterprise prices
Sources we read
All checked October 22, 2026. We read published information and did not run test calls.
Frequently asked questions
How much does My AI Front Desk cost?
Starting price: $99/mo ($79/mo billed annually), 200 minutes. Billing: per minute + credits. At about 150 calls a month, the cheapest published plan comes to $161.50.
Does My AI Front Desk have a free trial?
7 days.
Is My AI Front Desk HIPAA compliant?
Claims HIPAA compliance with signed BAAs. A vendor must sign a Business Associate Agreement (BAA) before you use it with patient information.
What languages does My AI Front Desk support?
20+.
Does My AI Front Desk require a contract?
"No contracts, no hidden fees"; cancel any time.
What counts toward my My AI Front Desk bill?
One credit is $0.01. Voice overage is 25 credits ($0.25) a minute; SMS 4 credits a message; chatbot 5 credits a conversation; form submissions 4 credits each. Auto-reload adds 1,000 credits for $10, and credits never expire.
Does My AI Front Desk charge for spam calls?
The pricing page does not say how spam calls are billed.
What happens if I go over my My AI Front Desk plan?
Minutes past the 200 included draw on credits at 25 credits ($0.25) a minute. Auto-reload buys 1,000 credits for $10, and credits never expire.
Is My AI Front Desk worth it?
For a practice that needs a BAA claim on a self-serve plan, or a business that wants phone, chat, text and forms in one tool, $99 is good value. At high call volume the $0.25 per-minute overage makes flat plans cheaper.
Which My AI Front Desk plan should I choose?
By cost alone, at 3-minute calls: Business-in-a-Box from 1 calls. Check that the plan includes the transfers, booking and integrations you need.
What does My AI Front Desk not publish?
Its pages do not state: whether the 1,000-credit overage pool is free each month; why the homepage mentions a free plan the pricing page does not list; partner and Enterprise prices.
Can I keep my phone number with My AI Front Desk?
Forward with *72 or do a full port-in, which My AI Front Desk coordinates.
Is there a cheaper alternative to My AI Front Desk?
At 150 calls a month, 3 of the products we compared cost less: Goodcall ($118.50), Upfirst ($119.95), Rosie ($149). Cheaper is not always better: check transfers, booking and BAA availability on the plan you would buy.